Square For Restaurants POS

 

Glitchy Epos Software uk : Multiple users complained that there were times when the system would unexpectedly lose its connection or that readers had trouble syncing to new equipment.

Fund Holds: A large number of complaints to the Better Business Bureau revolve around Square placing immediate holds on funds when it deems a suspicious transaction has occurred. These holds often come without notice and can take a while to resolve, causing understandable frustration for vendors. Check out our article on how to avoid merchant account holds, freezes, and terminations to learn more about how to prevent trouble with accessing your funds.

Live Customer Service Lacking: This has been something of a recurring theme for Square. While you can now get a live technical support agent 24/7 with a customer code, a few customers haven’t been overly impressed with the support they received. However, more than one customer said that through Square’s troubleshooting resources online, they were able to fix the problem themselves.

Reports Aren’t Robust: A few minor complaints wished that the software came with a more complete set of reports, and some mentioned that the reports were often difficult to read.

Positive Reviews & Testimonials:

Ease Of Use: There aren’t a ton of reviews in yet, but, by far, the number one aspect that users are raving about is how easy the system is to use. Multiple restaurant managers were amazed at how simple it was to train even brand new employees, saving countless hours in the process.

Cost: Many people who have already purchased Square for Restaurants appreciated what you get for such an affordable cost. A few customers mentioned shopping around and finding that Square met every one of their basic needs at a significantly lower price than its competitors.

Integrations: People seem to particularly love that Square’s integration with Caviar makes it hassle-free to set up delivery and pickup and to create a delivery option for some businesses that may not have otherwise considered it.

Final Verdict

Square For Restaurants POS

 

 

 

   

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In short, Square has done it again. It seems to be rolling out new products by the month, unleashing both Square for Retail and Square Register to rave reviews recently. There were concerns early on that Square might be rushing its products to keep up or stay ahead in an extremely competitive industry. However, Square for Restaurants is pretty much as good as advertised and has already patched up a few of its previous minor issues.

 

Square has managed to stay true to its brand of being highly intuitive and easy to learn while incorporating some complex elements. Square’s table mapping, check-splitting, and menu creation functions are exceptionally easy to use, if not particularly flashy. There are a few areas where the software could be bulked up. Its reporting is probably fine for most standard restaurants, but if you need in-depth analysis, you may find it slightly lacking.

 

However, for all that you get, it’s going to be tough to beat Square for Restaurants’ pricing (now that it has a free version), not to mention the convenience of its built-in processing, the app marketplace, and delivery integration.