EPOS solutions fit for today’s retailer
EPOSDIRECT -EPOS-system-mhouse-solutions
The EPOSDIRECT hospitality EPOS systems offered by
North Lanarkshire based Mhouse Solutions
What EPOS solutions can
you offer Scottish c-store businesses?
Our EPOS system, called EPOSDIRECT
, is an advanced, fast, robust, and reliable EPOS software that incorporates
all the latest technologies to provide an end to end solution.
Our supplier relations
and automation act as a perfect catalyst to reduce labour input and save time
and the otherwise incurred expense.
What are the key features
and benefits of an Mhouse EPOS solution?
Our USP is our origin
story. EPOSDIRECT is a system for retailers,
by retailers. With our aggregate experience in the retail sector totalling 50
years, we have developed a system that is user friendly for all our non-tech
friends and provides everything one needs to run their store more efficiently.
Additionally, we develop
new features through feedback we attain from our customers to make sure all
their needs are met at all times. I have also heard from a lot of customers
that have switched over that our after-sales service is second to none.
What recent improvements
have you made to your EPOS offer?
We have incorporated all
of the latest technology that is available, to ensure our product can remain
ahead of the competition.
We do have a few very
interesting features that we are working on and introducing simultaneously.
These range from our shift towards cloud computing, all the way to our live
sales checker and head office offering.
What are some of the key
considerations for retailers investing in EPOS?
Retailers should be
considerate of the fact that when it comes to EPOS solutions, one size does not
fit all. You require specialized suppliers that cater to your specific needs,
as opposed to a generic system that claims to be the jack of all trades, but in
the end, doesn’t even accomplish one. Hence why we have geared ourselves
specifically towards retail solutions.
What are the key
questions retailers should be asking before investing in EPOS?
Some of the fundamental
questions that one should ask an EPOS provider is, do they incorporate all the
latest technologies? Do they provide constant updates? Do they provide adequate
after-sales service? Additionally, there needs to be consideration for the
warranty period, supplier links, and the quality of the hardware.
One integral question
that most people fail to even consider asking is the ROI of an EPOS system, as
an EPOS is merely a tool, which if not used efficiently doesn’t really create
the value for the money you pay. To fix this issue, we have created something
we call the EPOSDIRECT method, which
acts as a manual to help all our customers make the most out of their EPOSDIRECT
system.
What support do you offer
retailer customers?
We realize that IT isn’t
generally a retailer’s strong point and bearing that in mind we have support
packages that offer unlimited training. This way we take the headache away from
adapting to a system that is seemingly foreign. Our support offer went to the
extent that we would offer it wherever and whenever a customer asked for it,
but because of recent developments, we have started online training as well.
We have also taken
initiative, siting feedback and incorporated custom-built training rooms at our
new head office in Eurocentral, which our customers greatly appreciate.
What’s the sign-up
process for retailers?
Retailers can log onto
our website and fill in the contact form, or they can call us directly and
arrange an appointment. Our business development manager then follows up and
creates a tailored, end-to-end solution for every client.
Now that our team has
grown, we have even installed systems as fast as the next day.
What are the payment
options for retailers?
We have tailored,
flexible payment options for all our customers. Whether it is a big supermarket
or a small convenience store, we tailor the plans to our customer convenience.
How can retailers get in
touch for more information?
Retailers can visit our
website, EPOSDIRECT system.com, and find all the information they may need.
Additionally, they can fill a contact form or call our support team directly to
help with any questions they may have.
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