DineTime solutions

 

BCH Digital SMS messaging service​BCH Digital has launched a new SMS messaging service that allows customers to order food and drink and provides data to the Government’s Track and Trace system. My Round sees customers enter a phone number into their mobile phone and then text orders for staff to fulfil before picking them up from a designated area, thereby reducing bottlenecks. “We are really excited to launch My Round, a simple and inexpensive mobile ordering system, which will support the hospitality industry as it re-opens,” says BCH Digital’s John Hanson.

 

“As an SMS messaging service, it does not discriminate against those that might not have a smartphone, as it can be used in low signal areas, especially in those more rural locations.” “My Round will also capture customers’ mobile numbers securely, instead of enabling punters to potentially register false details via apps. My Round also addresses the Track and Trace recommendations in line with the latest Government guidelines, to ensure that those vital pieces of personal data can be made available to meet any new Government directive.” www.myround.info​​​ QSR Automations​Kitchen automation and guest management expert QSR Automations has added new contactless features to its Selectedepos Kitchen and DineTime solutions.

 


 

QSR Automations’ Selectedepos Kitchen (CSK) or DineTime customers can now easily create and print QR codes to join the waitlist, providing diners with a contactless way to join the waitlist for a restaurant, and can also add a QR code link to receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. QSR Automation customers can also leverage two-way SMS to notify diners of order status updates from Selectedepos Kitchen, including when the order is complete – allowing for no-contact pickup. “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required,” says QSR Automations CEO Lee Leet.

 

“These latest feature enhancements provide simple ways operators can ease hesitations and offer safe environments for both on-premise and off-premise diners.”

OpenUp​ Designed to help small businesses reopen as soon as possible in keeping with Government guidelines, OpenUp is among the first online customer tracing solutions for F&B and leisure operators. It allows customers to virtually sign-in by texting a number along with the venue’s unique code. All the data collected will be stored in a secure online database that can be quickly and securely sent to NHS Test and Trace, if required. The ‘simple and easy’ to use contactless system using SMS technology, meaning customers do not require smartphone access and do not need to download a new app. Designed by the company behind the recently launched Gotowork.me, a personalised booking software system created to help office staff safely return to work, OpenUp.business is available as either a ‘basic’ or ‘venue branded’ package, for £129 or £179 respectively. OpenUp says it will supply businesses with everything they need to reopen in less than 24 hours, including printable customer sign-in instructions and social distancing markers.

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