Deliverect

 

Yoello – a mobile ordering and payment platform – is billed as a ‘silver bullet’ for pubs and restaurants looking to re-open safely according to its non-executive director Scott Waddington, the former CEO of Welsh brewer S. A. Brain.

 

 

Because of its FCA regulated status, Yoello can cut out ‘middlemen’ payment providers and give pubs and restaurants ‘a cheaper, instant, and totally secure way to manage payments, potentially saving the industry £8 billion a year’. “If pubs and restaurants are to survive, it’s essential they can re-open safely as soon as possible,” says Waddington.

 

 

“Yoello is the silver bullet they need to do just that. Inside of one week, any venue can have its own mobile ordering and payment platform up and running from as little as £1.30 a day.” Waddington is joined on the Yoello board by a number of heavyweights from the banking world, including David Hopton, former managing director of Santander and ex-director of the Bank of England.

 

 

 “Every year the UK hospitality sector hands over £8b to payment providers like Worldpay, Mastercard, and Visa," says Hopton. As the only mobile ordering solution that is FCA regulated, they’re the only company able to offer the cheaper bank to bank payments – saving merchants thousands in unnecessary charges.” Customers don’t need to download an app, they simply scan a QR code to bring up the menu, click to order, then make their secure mobile payment. Other functionality includes allowing customers to leave tips and reviews.

 

 

 

Ordamo​

A sister company of the Inamo restaurant group, Ordamo allows diners to order drinks and dishes from a restaurant’s menu using their mobile phones and also pay at the table, ‘minimising interaction with staff while still getting the full restaurant experience’.

 

 

Alongside own device contact-free ordering, Ordamo also offers tablet ordering, and digital kiosks. Alongside ordering and fully customisable digital menus, Ordamo also offers a management platform to improve guest loyalty and engagement and a data suite that allows restaurants to get meaningful insights to improve guest experience. “I believe Covid-19 has been a real catalyst for change,” says Ordamo chief revenue officer Rupert Gutteridge.

 

 

“For the first time we are seeing a movement of technology away from the operators behind the bars and the waiting staff and putting it into the hands of the consumer.” “A lot of consumer confidence has been affected by the Covid situation so getting people to come back into restaurants is going to be a big challenge. By providing this technology we’re able to enhance the levels of confidence consumers have.” www.ordamo.com​​​ Deliverect​ In response to the pandemic Deliverect is moving to an ‘omnichannel’ approach, giving restaurants more integration options and more ordering flexibility for customers both remotely and in situ.

 

 

Deliverect - whose clients include Dishoom and Tonkotsu - connects hospitality EPOSsystems such as restaurants to third-party delivery platforms such as Uber Eats, Just Eat and Deliveroo alongside other online ordering platforms including Flipdish. Key functionality includes the ability to adjust menus on the fly - for example testing out new dishes or making items unavailable - and detailed reporting that allows operators to analyse, optimise and grow online sales channels. “Our starting point when creating Deliverect was to give restaurants the tools they need to remain competitive in a digital world,” says founder Zhong Xu, who raised an additional €16.25m to support his expansion plans earlier this year. “I grew up in the restaurant industry, so am acutely aware of the often-slim margins and the fundamental need to serve as many customers as possible.”

 

 

 “Our founding team is responsible for creating one of the first iPad-based POS systems, which is now used around the world, so we’ve experienced challenges in this industry from both sides. With the proliferation of online delivery services, restaurants deserve to be able to take advantage of them all.”