How do EPOS systems work?
An EPOS system is like a cash till/ cash register that is connected to a computer.
Basically,
the EPOS system reads the product barcode via a barcode scanner and calculates
the amount that the customer has to pay. This provides accurate pricing
information while offers a faster service to buyers.
At
the same time, the EPOS software records sales, update stock levels and
customer data in the backend of the seller. Later, the store owner can extract
different types of reports anytime. These reports reflect the real business
performance and assist in decision-making.
Advantages and disadvantages of an EPOS system :
Nowadays, everybody knows what a Point of Sale system is, what it does, how important it is and finally how it helps businesses grow, especially the small to medium-sized ones in the hospitality and retail sectors. It’s also common knowledge that EPOS systems have many great advantages. As a matter of fact they would have already ceased to exist, had they not met the needs in the market. So, what is the question, here? Actually the question is meant for you: Have you ever done some research to find the advantages of EPOS solutions to make better decisions? Besides, and even more importantly, has it ever crossed your mind that EPOS systems uk might be just fairy tales and not what EPOS providers are gushing about? Here, we will look at 5 advantages and disadvantages of EPOS systems that you must know before making any decision.
EPOS Advantages
Compared to the traditional POS,
an EPOS system has a variety of benefits, especially in long-term:
For
customers:
·
Ensure correct product pricing and
information on multiple sales channels;
·
Speed up order processing and
transactions;
·
Allow customers to use promotions and
discounts both online and offline;
·
Deliver smooth and convenient shopping
experience via multiple payments and shipping methods.
For
store owners:
·
Centralize business operations and
manage multiple sales channels from one place;
·
Make better, more accurate inventory
forecasts;
·
Keep track of business performance to
provide insightful reports;
·
Reduce time and mistakes in manual
processes;
·
Enable correct, instant and easy data
update;
·
Set tier staff permission to reduce potential
employee theft.
EPOS disadvantages
The
only disadvantage to an EPOS system over a traditional POS till system is the
cost – and in particular the up-front cost, which can be especially off-putting
for smaller businesses.
Prices
for a basic EPOS system start at around £1,000. An industry-specific system,
with extensive back office features, comes in closer to £1,500. For an advanced
system, with multiple terminals, it’s not uncommon to pay in excess of £3,000.
Also
you should know more about this. In spite of all the benefits you can reap from
an EPOS system, there might be some disadvantages. However, they seem more like
challenges than real drawbacks. Anyway, you still need to know what the costs
are and what you should pay. After all, buying an EPOS system is as much of a
trade-off as not buying it is. Meaning, it doesn’t come without “giving” if we
look at it from a “give and take” point of view. There is always a balance
between what you give and what you get back. So, let’s look at some challenges
you might face with an average EPOS system. In a nutshell, these systems are:
- Costly but worth it
- Need to be regularly maintained
- Need updates for better and more
functionalities
- Make you over-reliant on
technology
- May
be daunting to train new staff on
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